MyCare - CMM Service plan
MyCare is our service offering that ensures the performance of your coordinate measuring machine (CMM) and minimises risks, helping you get the most from your investment over its lifetime.
MyCare offers the flexibility of three service plans, giving you the choice of scope to best meet your system and business needs.
MyCare Basic
With this software-focussed plan, you benefit from metrology software updates and our technical support hotline.
MyCare Essential
In addition to software updates and support, this includes annual hardware service which include preventive maintenance and certificationcalibration as well as technical support. With MyCare Essential, you also get fixed discounts on repair parts and repair labor.
MyCare Premium
The most comprehensive plan, which builds upon the benefits of MyCare Essential to repair parts and repair labor costs.
MyCare Highlights
| MyCare Basic | MyCare Essential | MyCare Premium | |
|---|---|---|---|
| Annual preventive maintenance | - | yes | yes |
| Software updates | yes | yes | yes |
| Technical support software | yes | yes | yes |
| Hexagon CMM software setup | - | yes | yes |
| Calibration service | - | 20% discount | yes |
| Repair labour | - | 20% discount | yes |
| Service parts | - | 20% discount | yes |
| Major machine components | - | 20% discount | yes |
| Technical support hardware | - | yes | yes |
| APOLLO | - | 25% discount | 25% discount |
Ready to get started, contact our Hexagon team today to discuss our service and support needs